Aerocare commences handling services with Air Vanuatu

Aerocare last night commenced Air Vanuatu services in Brisbane. Flights between Vanuatu and Brisbane will operate three times per week using Boeing 737-800 aircraft. Aerocare CEO Glenn Rutherford said: "Aerocare is pleased to enter a new partnership with Vanuatu's national carrier and looks forward to seamlessly providing a full range of ground services including check-in, ramp…
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Aerocare shortlisted for 2016 Ramp Safety Awards

For the second year running, Aerocare has been shortlisted for the Ground Handling International Ramp Safety Awards – The Far East, India and Australasia. Aerocare’s Canberra operation is being recognised for the actions of a ramp employee whose situational awareness and quick reaction prevented the likely collision of two aircraft. While pushing back an E190 aircraft,…
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Aerocare supports new Tigerair Canberra – Melbourne services

Aerocare last night supported Tigerair's arrival in Canberra as part of the airline's new daily service between Melbourne and the nation's capital. Aerocare’s Canberra team now supports Virgin Australia, Tigerair and Singapore Airlines. Aerocare is the largest ground handler within the Australian and New Zealand region, with more than 3,000 team members currently servicing 3,200…
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Tigerair CEO nominates Vivian Pont for Employee of the Moment

Tigerair Chief Executive Officer Rob Sharp has personally nominated Brisbane’s Vivian Pont for ‘Employee of the Moment’ for his outstanding customer service delivery. Vivian received a certificate from Radek Graczyk, Tigerair BNE Base Manager, on behalf of Mr Sharp last Friday at an impromptu gathering of other Brisbane team members. The nomination relates to an…
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Rocky Fly pink - LinkedIn

Aerocare supports FlyPink

Aerocare has proudly supported the FlyPink initiative during October, with our QantasLink teams wearing pink ribbons for Breast Cancer Awareness Month. FlyPink is an initiative started by QantasLink Captain Susan McHaffie whose aunt was diagnosed and beat breast cancer. Joining the airline in 2013, Susan was inspired by the National Breast Cancer Foundation-branded pink QantasLink aircraft to…
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Knowledge Centre 5.5 million

Knowledge Centre notches up 5.5 million refresher training questions

Aerocare staff have answered 5.5 million refresher training questions through Aerocare’s Knowledge Centre software which quizzes staff on airline policies and procedures. “Aerocare employees each answer ten questions per week tailored to their roles, and the total time answering questions is nearing two years, which is pretty staggering,” said Aerocare CEO Glenn Rutherford. “The Knowledge…
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Aerocare bag systems a game-changer for Australian aviation

Aerocare’s new bag room systems are set to transform baggage handling in Australia, eliminating mishandled items and boosting on time performance. The innovative Bag Reconciliation System – Aeroscan – seamlessly collects passenger and baggage data from check-in until departure, using mobile barcode scanners to ensure all bags are accounted for prior to departure. Aerocare CEO…
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Top 50 Group Photo

Aerocare’s Top 50 sail away!

A group of Aerocare’s best and brightest – the “Top 50” employees as voted by their peers – have enjoyed a fabulous P&O Food and Wine Cruise. The cruisers spent three nights aboard the Pacific Aria, departing Brisbane on September 30, treated to some sumptuous meals and fun activities including scavenger hunt, martini masters class,…
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QF Awards

Aerocare wins four of eight QantasLink awards

Aerocare has won four of the eight awards announced at the annual QantasLink Regional Airports Ground Handling Conference in Sydney last week. Aerocare CEO Glenn Rutherford said: “Considering our relatively short history with QantasLink and the fact that we received 50 per cent of the awards when we only handle 12 per cent of their…
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Singapore Airlines Canberra service commences

Singapore Airlines’ new Capital Express services commenced today at Canberra Airport with Aerocare as ground handler. The Boeing 777-200 services will be operated four times per week (Monday, Wednesday, Friday, Sunday) on a Singapore-Canberra-Wellington routing, with return flights on a Wellington-Canberra-Singapore routing. A 9:50 service departs Canberra bound for Wellington New Zealand, with the return…
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