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Aerocare rejects claims in ABC story

Aerocare rejects the allegations published by the ABC on its website today. Aerocare takes employee concerns and workplace conditions seriously. The allegations are sensational and inaccurate and ignore the factual material which Aerocare has provided to the ABC. With regard to the specific allegations, Aerocare provides the following information. CARGO HOLD Allegation A former Aerocare…
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Aerocare staff overwhelmingly support new agreement with strong YES vote

Aerocare staff have voted overwhelmingly in favour of the Aerocare Collective Agreement 2017 with a strong YES vote. Aerocare CEO Glenn Rutherford said the ballot recorded a high participation rate of 88 per cent, with a resounding 83 per cent voting in favour of new four-year agreement which will deliver pay rises across the board. “This is…
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Aerocare provides update on current issues

Aerocare provides detail of low injury rates and strong safety culture Australian airport authorities and Aerocare confirm that claims of employee sleeping “camps” are totally without foundation The ABC acknowledges fundamental errors in the story broadcast on the 7.30 Report on 20 March 2017 TWU makes misleading statements during Enterprise Bargaining Agreement negotiations At Aerocare,…
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Aerocare rejects claims of sleeping “camps” at airports and highlights excellent safety credentials

Aerocare, alongside Australian airport authorities, today confirmed that claims of employee sleeping “camps” at its airport facilities were totally without foundation. The Company provided the results of an extensive investigation into recent disturbing media footage of improvised sleeping arrangements, allegedly within one of its airport areas, having worked in parallel with Sydney, Melbourne, Brisbane and…
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Aerocare wins five of nine Jetstar Ground Handling Awards

Aerocare has won five of nine awards presented by Jetstar CEO Dean Salter at the airline’s annual ground handling conference in Melbourne in March. Aerocare CEO Glenn Rutherford said: “The awards success highlights that Aerocare is performing well across the Jetstar network and we are delivering strongly in all areas - service, safety and performance.”…
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Aerocare commences QantasLink and Airnorth services in Broome

Aerocare has had a successful start to new ground handling contracts with QantasLink and Airnorth in Broome. Aerocare CEO Glenn Rutherford said the local team would handle an additional 23 flights per week and providing customer service, ramp services and cleaning services for Fokker 100, Boeing 717 and Boeing 737 aircraft. “Securing the QantasLink and…
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Aerocare Rostering Arrangements

Employees working more than one shift in a day (“split shifts”) occurs regularly in the aviation industry in Australia, and elsewhere in the world, given rosters are determined by fluctuating flight schedules and aircraft turn-around times. It generally takes three hours to fully service an international aircraft, highlighting that shorter shifts are sometimes required to…
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Updated: Aerocare response to media allegations

Aerocare is conducting a full review of the matters raised by the ABC 7.30 and Sydney Morning Herald overnight. Aerocare was not provided with any opportunity to comment on those allegations prior to publication. Work Place Conditions The media coverage has shown improvised sleeping arrangements said to be within the baggage handling area at Sydney Airport.…
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Aerocare response to media allegations

Aerocare is shocked and disappointed by the allegations and images relating to the company’s operations that have appeared on the ABC 7.30 Report program and in the Sydney Morning Herald. The company is conducting a full review of all assertions and representations. We have a 22 year track record of leading our industry in matters…
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Aerocare’s Top 50 set sail for Whitsundays

Aerocare’s Top 50 are back from their four-night cruise aboard the Pacific Aria from Brisbane to Hamilton Island in the Whitsundays. The group of superstars – as voted by their peers – enjoyed a wonderful reward trip with beautiful meals, cruise activities, a scavenger hunt, a cocktail-making class and a day-trip to Whitehaven Beach. Aerocare…
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