To be the market leader in safety

Our skilled team is highly trained to manage every aspect of Flight Support, including the extraordinary challenges that occur regularly in aviation.

Flight Support is a critical part of any airline’s operations. We understand the responsibility and importance of performing these roles and strive to exceed the expectations of not only our customers, but also your customers.

Our team’s desire to ‘get it right every time’ is reflected in our excellent safety record and the satisfaction of our partners.


Passenger Services

Aerocare provides a comprehensive range of services, from ticketing to airline lounge management to load control. In everything we do, passenger satisfaction is our priority and our aim is to reflect and enhance our client’s standards.

  • Check-in Services
  • Ticketing and Reservations
  • Transfer & Arrivals Services
  • Departure Gate Services
  • Lounge Management
  • Baggage Services
  • Special Assistance and VIP
  • Flight Disruption Coordination
  • Airside & Airport Bussing
  • Airport Trolley Supply & Management


Ramp Services

On the tarmac, only absolute professionalism will do. Whether we’re handling baggage, cleaning aircraft, supplying potable water or managing any of the myriad of services required by our clients, our commitment is to safety and efficiency

  • Aircraft Loading and Unloading
  • Cargo Loading and Unloading
  • Baggage Transfer and
  • Transportation
  • Receipt and Dispatch Services
  • Pushback and Towing
  • Cabin Cleaning
  • De/Anti-Icing
  • Aircraft Waste and Water Services
  • Catering


Airline Representation

Commercial aviation is a complex and competitive industry. Our focus is on delivering the very highest standards and ensuring they are applied to even the most minor of details. As our clients’ partner, their expectations become ours.

  • Load Control
  • Airline Representation
  • Supervision
  • IT Systems and Support
  • Airport Authority and Operator
  • Liaison


FBO & Corporate Handling

With a comprehensive network throughout Australia and New Zealand, Aerocare provides representation and services catering to a diverse range of FBO and handling solutions, including specialised and tailored arrangements to accommodate VIP, diplomatic and medical flights.

  • Meet and Greet Services
  • Refuelling Services
  • Flight Planning
  • Global Regulatory Services
  • Concierge Services
  • Catering Services

Take a look at Skycare, our FBO & Corporate Handling division, Carbridge, our airport bussing company and EasyCart, our airport trolley supply and management business.